Urgent Care

Rash diagnosis & skin care via photo

Skin conditions are uniquely suited to telemedicine — a high-quality photo tells the providers on the platform what they need to know. Get an accurate diagnosis and treatment plan without leaving home.

Diagnosis from photos — no in-person visit needed
Prescription creams, antihistamines & steroids
Dermatologist referrals for complex cases
Covers 30+ skin conditions
Skin care consultation
30+
Skin conditions we treat
15m
Average diagnosis time
Photo
Based diagnosis — no office visit
24/7
Available every day
What We Treat

Skin conditions we diagnose & treat

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Contact Dermatitis

Allergic reactions to plants (poison ivy/oak), metals, cosmetics, or detergents. We prescribe antihistamines and topical or oral steroids based on severity.

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Eczema

Chronic inflammatory skin condition causing dry, itchy, inflamed skin. We manage flares with prescription topical steroids and long-term management strategies.

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Psoriasis

Autoimmune skin condition causing red, scaly patches. We prescribe topical treatments and coordinate dermatology referrals for systemic cases.

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Hives (Urticaria)

Raised, itchy welts from allergic reactions or unknown triggers. Antihistamines and short-course steroids prescribed to provide rapid relief.

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Shingles

Painful blistering rash from reactivated chickenpox virus. Early antiviral treatment (within 72 hours) dramatically reduces severity and complications.

Impetigo

Highly contagious bacterial skin infection causing crusty sores, common in children. Antibiotic treatment prescribed promptly to prevent spread.

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Ringworm & Fungal

Fungal infections of the skin, scalp, or nails. Antifungal prescription creams or oral medications based on the affected area and severity.

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Wound Care Guidance

Minor cuts, abrasions, and wound infection assessment. We determine if in-person care is needed or provide home care instructions and antibiotics if infected.

At a glance

Rashes & skin condition treatment online

Many common skin conditions — contact dermatitis, eczema flares, fungal infections, mild bacterial infections, hives — can be diagnosed via video evaluation and high-quality photos. The FirstCall platform connects you with an independent, board-certified physician for evaluation and, when clinically appropriate, a prescription (topical or oral) sent to a pharmacy of your choice. New or rapidly spreading rash, lesions with systemic symptoms, or suspected skin cancer warrant in-person dermatology evaluation.

Treatable via telehealth
contact dermatitis, eczema, fungal infections, hives, mild bacterial
Typical treatments
topical steroids, antifungals, antibiotics, antihistamines
Requires in-person
rapidly spreading rash, suspected skin cancer, systemic symptoms

Educational content. Last clinically reviewed by the FirstCall Clinical Editorial Board, June 2026. The FirstCall platform provides access to independent, licensed physicians; final clinical decisions rest with the prescribing physician. Seek emergency care for any rash with high fever, joint swelling, breathing difficulty, or blisters with skin sloughing.

How to Take a Good Photo

Tips for the best skin diagnosis.

The quality of your photo directly impacts the accuracy of your diagnosis. Follow these simple tips to get the clearest picture possible.

Use natural daylight or a bright room — avoid flash
Take one close-up and one wider shot showing location
Clean the area and remove any creams or ointments first
Include something for scale (like a coin) in one photo
Note when it started, if it's spreading, and any triggers
🚨 Go to the ER for severe allergic reactions

Hives with swelling of the lips, tongue or throat, difficulty breathing, or dizziness are signs of anaphylaxis — call 911 immediately.

Skin consultation
FAQ

Frequently asked questions

For the vast majority of common skin conditions, yes. Teledermatology studies show that photo-based diagnosis is accurate for common conditions like contact dermatitis, eczema, hives, ringworm, and impetigo. For ambiguous cases, we schedule a live video visit so we can ask follow-up questions in real time and may refer to a dermatologist.
Suspected skin cancers (unusual moles, changing lesions), conditions requiring a skin biopsy, and severe widespread rashes benefit from in-person dermatology evaluation. If your photos suggest a condition that requires in-person assessment, we'll be upfront and direct you to the right resource.
Yes. Shingles has a distinctive appearance and is very diagnosable via photo. Early antiviral treatment (acyclovir, valacyclovir, or famciclovir) should be started within 72 hours of rash onset to reduce severity and risk of post-herpetic neuralgia. If you suspect shingles, contact us immediately — timing is critical.

Rash or skin concern?

Send us a photo and get a diagnosis in minutes — from home.