Urgent Care

Eye infection treatment without the ER

Red, itchy, crusty, or swollen eyes are miserable — and highly contagious. Get diagnosed via video and have prescription eye drops sent to your pharmacy in minutes, without a waiting room.

Pink eye, styes, and eye allergies treated

Prescription antibiotic eye drops when needed

Diagnosis via video — see the eye clearly

Ophthalmologist referrals for complex cases

Pink eye cases annually in the US

15m

Average wait time

24/7

Available every day

Video

Diagnosis — highly accurate for eye conditions

What We Treat

Common eye conditions we diagnose & treat

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Bacterial Pink Eye (Conjunctivitis)

Highly contagious bacterial infection causing red eyes, thick yellow or green discharge, and crusting. Antibiotic eye drops prescribed for rapid resolution and to prevent spread.

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Viral Conjunctivitis

Watery discharge, redness, and light sensitivity often following a cold. Viral pink eye doesn't respond to antibiotics — we focus on comfort measures and preventing spread.

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Allergic Conjunctivitis

Itchy, watery, red eyes triggered by pollen, pet dander, or other allergens. Prescription antihistamine eye drops or oral antihistamines provide rapid relief.

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Styes (Hordeolum)

Painful red bumps on the eyelid caused by blocked oil glands or bacterial infection. We provide antibiotic treatment and warm compress guidance for resolution.

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Dry Eye Syndrome

Chronic insufficient tear production causing irritation, redness, and blurry vision. Prescription eye drops and lifestyle recommendations to manage this common condition.

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ER Immediately For:

Sudden vision loss, severe eye pain, chemical exposure, penetrating injury, or seeing halos around lights with eye pain — these require emergency ophthalmology care.

At a glance

Pink eye & eye infection treatment online

Common eye infections — viral conjunctivitis, bacterial conjunctivitis (pink eye), and styes — can often be diagnosed by symptom history plus a video evaluation. Bacterial conjunctivitis responds to antibiotic eye drops; viral cases resolve on their own. The FirstCall platform connects you with an independent, board-certified physician for same-day evaluation and prescription. In-person evaluation is recommended for any eye pain, vision changes, contact-lens wearers with red eye, or photophobia.

Common conditions
viral and bacterial conjunctivitis, styes

Typical treatment
antibiotic drops (bacterial), supportive care (viral)

Requires in-person
eye pain, vision change, contact-lens-related red eye, photophobia

Educational content. Last clinically reviewed by the FirstCall Clinical Editorial Board, June 2026. The FirstCall platform provides access to independent, licensed physicians; final clinical decisions rest with the prescribing physician. Seek immediate care for sudden vision loss, severe eye pain, or chemical eye exposure.

FAQ

Frequently asked questions

Yes, for common conditions like pink eye, styes, and allergic conjunctivitis, video diagnosis is highly reliable. We ask you to hold your phone or device close to the eye so we can clearly see the whites of the eye, discharge pattern, and lid involvement. The type of discharge, whether both eyes are affected, and associated symptoms help us make an accurate determination.

Bacterial and viral pink eye are extremely contagious — spread by touching infected surfaces then your eye. Wash your hands frequently, avoid touching your eyes, don't share towels or pillowcases, and discard eye makeup. Children and adults with bacterial pink eye can typically return to school or work 24 hours after starting antibiotic drops.

You should see an ophthalmologist urgently for sudden vision changes, severe eye pain, flashes or floaters, chemical exposure, or injuries. For recurring pink eye, persistent styes, or chronic dry eye not responding to treatment, we coordinate a non-urgent referral. We'll always let you know if your situation requires a higher level of eye care.

Red or irritated eyes?

Get a diagnosis and prescription eye drops in under 15 minutes.

Clear Eyes Within 24 Hours

Most bacterial infections respond fast.

Bacterial conjunctivitis shows dramatic improvement within 24 hours of antibiotic drops. The sooner treatment starts, the faster the relief.

Diagnosed Without Leaving Home

No touching your eyes in a crowded clinic.

Eye infections are highly contagious. Physicians on the platform assess via video and send a prescription to your pharmacy — without you leaving the house.