How FirstCall Works
From your first visit to a prescription in your pharmacy — typically same day. No transportation, no waiting room, no appointment needed.
How FirstCall works — connect with a physician in under 15 minutes
FirstCall is a technology platform that connects patients with independent, board-certified physicians. The flow is: complete a brief health intake online, get matched with a licensed physician, evaluate symptoms via phone or secure video, and have a prescription sent directly to a pharmacy of your choice when clinically appropriate. Typical timeline is under 15 minutes from intake to physician evaluation. Available 24/7 in all 50 states. Controlled substances cannot be prescribed via telehealth under federal rules.
complete the brief online health intake
physician reviews and evaluates via phone or video (15 min average)
prescription sent to a pharmacy of your choice (when clinically appropriate)
Educational content. Last clinically reviewed by the FirstCall Clinical Editorial Board, June 2026. The FirstCall platform provides access to independent, licensed physicians; final clinical decisions rest with the prescribing physician.
Choose your care category
Select from Men's Health, Women's Health, Senior Care, Urgent Care, GLP-1 Weight Loss, or Pet Care. Within each category, select the specific condition or service. If you are unsure, the General Consultation option connects you with a physician to discuss any concern.
Complete a brief health intake
Answer questions about your health history, current symptoms, medications, and allergies. The intake is specific to your chosen condition — ED intakes ask different questions than UTI intakes. Most intakes take 5–10 minutes. Caregivers can complete intakes on behalf of senior family members.
Physician reviews your intake
A board-certified, US-licensed physician reviews your intake privately. They assess your clinical situation, may ask follow-up questions through the platform, and determine whether treatment is clinically appropriate. If your physician determines you need in-person care, they will tell you clearly — including how urgently.
Prescription to your pharmacy — same day
When clinically appropriate, your prescription is sent electronically to your chosen pharmacy — typically the same day. You can confirm the prescription is ready before making the trip. For mail-order prescriptions (GLP-1 medications, certain specialty items), delivery is arranged directly.
Frequently asked questions
Ready to get started?
Same-day physician access. No waiting room. All 50 states, 24/7.