Medicare made simple
Medicare is complex, confusing, and changes every year. Our care coordinators help seniors and their families understand what's covered, how to choose the right plan, and how to avoid costly coverage gaps.
Medicare explained simply
Covers inpatient hospital stays, skilled nursing facility care, hospice, and some home health care. Most people get Part A premium-free.
Covers doctor visits, outpatient care, preventive services, and some telehealth. Monthly premium applies. FirstCall telehealth services may be covered under Part B.
Private insurance plans that bundle Parts A & B (and often D). Many include extra benefits like dental, vision, hearing, and expanded telehealth coverage.
Covers prescription medications through private plans. Formularies vary by plan — we help ensure your medications are covered before you enroll.
Medicare navigation help
Medicare can be complicated — Part A, Part B, Part D drug coverage, Medicare Advantage plans, supplemental coverage. FirstCall offers Medicare navigation help to make sense of your options, choose appropriate coverage during enrollment periods, and resolve common questions about what's covered and what isn't. Available to existing FirstCall users and members of their household.
plan comparison, enrollment timing, coverage questions
Medicare Advantage vs Original Medicare, Part D drug coverage
Medicare, the federal government, or any specific insurance carrier
Educational content. Last clinically reviewed by the FirstCall Clinical Editorial Board, June 2026. The FirstCall platform provides access to independent, licensed physicians; final clinical decisions rest with the prescribing physician.
We speak plain English, not insurance jargon.
Parts A, B, C, D. Medigap. Prior authorizations. Annual enrollment windows. Our care coordinators explain exactly what you're entitled to and how to use every benefit.
Know your benefits before you need them.
Most seniors significantly underutilize their Medicare benefits — not because they don't exist, but because nobody explained them. We walk through your specific plan coverage.
Medicare preventive benefits at no cost
Medicare covers a free Annual Wellness Visit every year — not just a physical, but a comprehensive review of your health risks, preventive screenings, and care plan update.
Flu, pneumonia, COVID-19, shingles, and Tdap vaccines are covered at $0 cost under Medicare. Many seniors don't realize these are free.
Diabetes screening, colorectal cancer screening, mammograms, bone density scans, and cardiovascular screenings are all covered preventively at no cost.
Medicare covers detection of cognitive impairment as part of the Annual Wellness Visit — an important early screening for Alzheimer's and dementia.
Medicare significantly expanded telehealth coverage. Many FirstCall services are covered under your Medicare or Medicare Advantage plan — we verify your coverage upfront.
Medicare covers therapeutic shoe fittings and foot exams for diabetic patients — a benefit many seniors and caregivers overlook entirely.
Frequently asked questions
Don't leave Medicare benefits on the table.
Our care coordinators will help you understand and maximize your coverage.