We Should Always Be Your FirstCall.

FirstCall gives patients direct access to a doctor 24 hours a day, seven days a week and 365 days a year to treat common ailments such as colds and flu, sinus infections, allergies, pink eye, etc. The consultation can take place by a phone call, email or a web-based video call, and may include discussing symptoms, treatment options and prescriptions. Telemedicine consultations are a supplement for non-emergency treatment and visits to a primary care physician. And best of all, telemedicine helps make healthcare affordable.

FirstCall Telemedicine reduces the costs of health care by preventing in-person emergency room visits, urgent care visits and office visits.

Telehealth greatly improves healthcare access to individuals and families who regularly travel or live or work in underprivileged areas or rural locations.

Our providers commonly prescribe medications for cold and flu, pink eye, skin irritation or rash, urinary tract infection, diarrhea, fever, headache and sore throat.

When you need it most, FirstCall members receive access to primary care providers, pediatricians and select specialists in minutes.

Get Diagnosed by Phone or Video Today.

Call, Video Chat or Message a Doctor

When a member calls FirstCall, they are triaged, given a treatment plan and provided exceptional care by our licensed providers.

Insurance Not Required

Though members can use this service as a supplement to their insurance, we do not require members to be on any health care plan or program.

Prescription Pick-up At Your Preferred Pharmacy

If your condition or sickness requires medication, our licensed providers will send a prescription to your preferred pharmacy.

When to use telemedicine?

At FirstCall, our goal is simple. We believe that doctors seeing patients online and by phone is the only way to help make healthcare work. Patients are struggling to get access to care when they need it and healthcare systems are eager to find ways to bring modern solutions to the equation. Every day, more and more people in need of simple care are being forced to either go without treatment or seek care settings like the ER and urgent care clinics that are not appropriate settings for their needs.

Common Medical Conditions Treated

FirstCall Telemedicine Trusted by More Than 250,000 People from Around the Country.

Our telemedicine program has provided exceptional care to hundreds of thousands of satisfied members. Join our revolutionizing telehealth platform!


“With two small children, FirstCall has been a lifesaver for our family. We have called several times for various sicknesses and receive care in minutes.”


“I travel for work, and it has been a blessing to have a reasonably priced telemedicine program to utilize whenever and wherever I need it.”

Quality Healthcare Starts with Quality Providers

Talk to a FirstCall Provider Today!

Our team continues to revolutionize telemedicine by creating greater access and more robust telemedicine platforms. We offer unparalleled care to our members via video chat, call or message.

Meet Your New Care Team.

Our national network of U.S. board-certified, state licensed physicians are some of the most credentialed in the industry today. They include primary care doctors, internists, emergency room doctors as well as licensed pediatricians.

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Medical Professionals from Different Backgrounds

See what Our Members are Saying About Our Service.

My experience was great!

I joined FirstCall about six months ago, and I’ve been pleased with the service received and the overall value of the membership.

J. Gungell

FirstCall is the Real Deal.

With so many telemedicine providers popping up, it’s tough to know which companies are in it for the right reasons. This company truly cares about your health.

M. Scorick

We're only one call away.

Our care team has the ability to provide treatment options, schedule appointments, transfer medical records, coordinate care and give unbiased guidance in selecting a healthcare plan or program.